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Going to a store

Text updated on 11 May 2020

Choose drive-through or mail order purchases because your products will potentially be handled by fewer people and this will limit your contact with others.

Did you know that? At a department store in Tianjin, China, in January 2020, an employee contaminated 19 customers and 6 other employees before the store was closed. To find out more about it

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If possible, avoid peak hours.

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Wear a mask to protect yourself and others.

Did you know that? An analysis of more than 60 studies conducted before 2010 shows that surgical masks and N95/FFP2 masks reduce the spread of respiratory diseases. Find out more

How do you put on and take off your mask?

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Keep an appropriate distance between yourself and others. Wait until your path radius is clear.

What is the recommended distance between two people?

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Touch only what you are going to buy, or put on clean gloves when you serve yourself, and take them off when you leave the store.

How long is the coronavirus infectious?

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At the checkout, limit the duration of the interaction by having the change ready or by paying with your contactless credit card.

What is close contact?

How do you decontaminate groceries?

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